Privacy Policy


Please read this privacy policy (the “Privacy Policy”) carefully to understand how OpenLedger, its subsidiary and affiliate corporations, successors, and assigns (collectively, the “Company”, “our”, “us” or “we”) uses and protects the information that we collect from visitors to (the “Website).

As used in this Privacy Policy, “OpenLedger” refers to the OpenLedger company, with the place of business in Copenhagen, Denmark, its owners, directors, employees. Depending upon the context, “OpenLedger” may also refer to the Website, content, or other materials provided by OpenLedger.

This Privacy Policy applies to information collected by the Company through the Website. The purpose of this Privacy policy is to give you a clear explanation about how we collect and process your personal information. We may change this policy from time to time by updating this page. We are committed to ensuring that your privacy is protected. Any information we collect by which you can be identified will only be used in accordance with this privacy policy.

Please note that providing us with your data, you warrant to us that you are over 15 years of age, which is the age from which individuals are permitted to use the Website.

We will use the information that we collect about you in accordance with the EU General Data Protection Regulation (Regulation EU 2016/679), (further – “GDPR”) which becomes effective from 25 May 2018. You can access this legislation here:

We reserve the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at the Website.

What is personal data?

Personal data means information relating to a living individual who can be directly or indirectly identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the GDPR.

Information the company collects from you

  1. Identity and contact data: first name, last name, title, e-mail address, telephone number (further – “Personal Information”).
  2. Automatically collected technical information: information received by using an automated tool called Google Analytics, which helps us record and analyze how our visitors use the Web-site. Learn more about this tool at

Please note that we do not collect any other types of information, including special personal data, which is data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic, and biometric data.

To keep your Personal Information accurate, complete, and current, please contact us with any changes, and we will take reasonable steps to update or correct the information in our possession that you have previously provided.

When the company collects your information

User communications

When you indicate your e-mail address submitting a support ticket in the OpenLedger Support section of the Website or when you sign up to a newsletter or when you reach to us via e-mail, telephone, post, live chat, or contact forms, we may retain your personal details and those communications in order to process your inquiries, respond to your tickets, provide you with a newsletter, and improve the Website.

Information collected through technology

The Company automatically collects and receives certain information from your computer or mobile device, including the activities you perform on the Website, your location, demographic data, behavior, interests, the type of hardware and software you are using (for example, your operating system or browser), etc.

How the company uses your information

Personal Information

The Company identifies the purpose for which your Personal Information is collected and will be used.

By using the features of the Website which require from you providing us with your e-mail address, you will be deemed to consent to our use of your Personal Information for the purposes of:

  • monitoring your use of our website and improve the user experience;
  • analyzing trends and traffic, track purchases, and track usage data;
  • processing your support tickets and responding to your inquiries;
  • keeping track of communication regarding support tickets submitted by you and reporting back to you;
  • sending e-mails, newsletters, mailing updates.

If we need to use your personal data for another purpose or for a purpose unrelated to the purpose for which we collected the data, we will notify you and explain the legal ground of processing. Please note that the Company will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your Personal Information.

We use a third party provider, Mailchimp, to deliver our weekly e-newsletter. We’ll always treat your personal data with extra care. You can easily update your email or unsubscribe from our mailing list at any time by clicking on the links at the bottom of each of our emails.

Non-Personal Information

The Company may use Non-Personal Information for the purpose of system administration. The Company may use Non-Personal Information for the purposes of system administration, assisting in diagnosing problems with the Company servers, monitoring the Company’s system performance and traffic on the Website and to gather broad demographic information about visitors on Website.

Your Rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • to request a copy of your Personal Information in Company’s possession;
  • to request that the Company corrects any Personal Information if it is found to be inaccurate or out of date;
  • to request that your Personal Information is erased where it is no longer necessary;
  • to withdraw your consent to the processing of your Personal Information at any time;
  • where there is a dispute in relation to the accuracy or processing of your Personal Information, to request a restriction is placed on further processing;
  • to object to the processing of your Personal Information.

If you wish to exercise any of the rights listed above please do not hesitate to contact us. If you want to learn more about your rights please visit

Please note that you can also lodge a complaint with an authority of the EU country of your residence, if you believe that your privacy rights have been breached. If you want to learn more about your national data protection authority, please visit

How and for how long we process your personal information

The Company may use your Personal Information to send you e-mails and/or newsletters periodically listing news or events relating to the Website. You have the choice to opt out of receiving such promotional e-mails and/or newsletters by clicking the unsubscribe link at the bottom of each e-mail or sending an e-mail to and/or following the instructions in such correspondence. Once the Company has processed your opt-out request, the Company will not send you promotional e-mails unless you opt back in to receiving such communications.

Personal Information used to send you promotional e-mails and/or newsletters or used in relation to your support tickets will be stored and processed solely for this purpose until you withdraw your consent, where applicable, or unsubscribe from newsletters, but not longer than for 2 (two) years after your last interaction with OpenLedger.

Disclosure of information to third parties

Except as described below, we do not sell, transfer or otherwise disclose your Personal Information to outside parties.

Under certain exceptional circumstances, the Company may have a legal duty or right to collect, use or disclose your Personal Information.

Safeguarding your personal information

The Company takes appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of Personal Information. These include, but are not limited to, internal reviews of: (a) the Company’s data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorized access to systems where the Company stores Personal Information.

Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, while we are committed to protecting your Personal Information, we cannot completely ensure or warrant the security of any information you provide to us.

We limit access to your Personal Information to those employees, and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. However please note that the standards of collecting, processing and safeguarding the information you are providing to us will not be lower than those currently in force in the EU, namely GDPR, which becomes effective from May 25, 2018.

Other sites

This Website contains links to other websites or services. Please note that we are not responsible for the privacy practices or the content of such websites or services, and you should review the privacy policy of each such website or service to make sure you are comfortable with it before providing any personal information.

Cookie Policy

As with many other websites in the world, our Website use cookies. A cookie is a small file on your device with a string of letters and numbers which serves as a unique identifier. Sometimes cookies can also be used to store your personal preferences on websites.

When you open our Website for the first time, cookies are created on your device. When you open it next time, cookies are sent back to us, thus letting us know you’ve already been there. We don’t create cookies ourselves, but we use third-party providers who do it for us.

Cookies make it easier for you to use our Website during future visits. They also allow us to monitor traffic and to personalize the content of our Website for you. Session-based cookies only last while your browser is open, and are automatically deleted when you close the browser. Persistent cookies last until you or your browser deletes them or until they expire.

Some of our cookies are necessary for certain uses of the Website. These cookies allow us to make our Website usable by enabling basic functions like page navigation. The Website cannot function properly without these cookies.

We may also use functional cookies and cookies from third parties (Adroll) for analysis and marketing purposes. Functional cookies enable certain parts of the Website to work properly and your user preferences to remain known. Analytics cookies, among other things, collect information on how visitors use our Website, the content and products that users view most frequently, and the effectiveness of our third-party advertising.

With the help of cookies, Google Analytics collect and analyze the behavior of visitors: which sources they come from (for example, from Google search), from which IP and country, which pages they open, when it happened, how long they stayed on the pages, which browser, operating system and language were used. This data is highly anonymous and is used to optimize the content of the website.

Google Analytics components are embedded into pages of the Website. The usage of Google Analytics and Google Adwords is subject to the terms of the Google Privacy Policy available at:

Adroll service we use to serve advertising uses cookies to serve more relevant ads across the web. Adroll components are embedded into pages of the Website. The usage of Adroll is subject to the terms of the Adroll Privacy Policy available at:

You can generally activate or later deactivate the use of cookies through a functionality built into your web browser or mobile device. To learn more about how to control cookie settings through your browser:

For other browsers, please consult the documentation that your browser manufacturer provides.

You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance. Please consult for more information.

In addition, on your iPhone, iPad, or Android device, you can change your device’s privacy settings to control whether you see online interest-based ads:


iOS device

iOS 7 or Higher

Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting

iOS 6

Go to your Settings >Select General > Select About > Select Advertising > Enable the “Limit Ads Tracking” setting

More information about the iOS setting can be found here.


Android device

Open your Google Settings app > Ads > Enable “Opt out of interest-based advertising”


Your acceptance of these terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. If there are any material changes to how we handle personal information, we will send you a notice e-mail and/or place a temporary notice on our website.

Contacting us

If you have any questions, feedback or comments about this Privacy Policy, the practices of this Web-site, or your dealings with this site, please contact us.